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Privacy Policy

This Privacy Policy outlines how Smarā Therapy collects, stores, and protects your personal information, in accordance with:

  • UK GDPR and Data Protection Act 2018 (UK)

  • Digital Personal Data Protection Act, 2023 (India)

What We Collect

We may collect:

  • Name, email, phone number

  • Basic personal data submitted via inquiry, contact, or self-assessment forms

  • Any information shared voluntarily prior to or during therapy

  • Notes or records created in the course of therapy
     

We do not collect financial data through the website. Payment links are provided via secure third-party processors.

How We Use Your Data

Your data is used only to:

  • Respond to inquiries or appointment requests

  • Deliver therapeutic services safely and ethically

  • Maintain lawful clinical records

  • Improve website functionality (e.g., via analytics)

    We do not sell, rent, or share your personal information for marketing or advertising purposes.

Consent

By contacting Smarā Therapy or booking sessions, you provide explicit consent to collect and store your information for therapeutic and administrative purposes. You may withdraw consent at any time, except where continued data processing is required by law or for legitimate clinical reasons.

Data Storage & Security

  • Data is stored securely in password-protected and encrypted systems.

  • Client records are retained for a minimum of 7 years (UK standard) or per relevant local guidelines in India.

  • After the retention period, data is securely deleted or destroyed.

International Access

As services may be offered globally, data may be accessed from the UK or India depending on your location and therapist operations. Data protection standards are upheld regardless of jurisdiction.

Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for corrections or updates

  • Withdraw consent (where possible)

  • Request data deletion (subject to ethical and legal limits)
     

To exercise these rights, please email: hello@smaratherapy.com

Cookies & Tracking

This website may use essential cookies and third-party analytics (e.g., Google Analytics) to understand general user engagement. These tools do not collect identifiable personal information.

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